OUR CUSTOMERS

Janelle - Central Coast, NSW

Garry and I would like to thank you and Willem very much our bali hut looks amazing we coudn’t be happier. I have attached a couple of photos I thought you might like to have. We would have no hesitation in passing on our recommendation for any future clients. Thank you again, you have made the whole process very “smooth sailing” and kept us informed at every stage for which we were very grateful.

Mell - Central Coast, NSW

“Just to let you know that we are very happy with our Bali hut!!Your guys were excellent in putting it up and only took one day – in the blaring heat, so well done to them.The pool area now looks the part and feels like we’re actually sitting at a Bali resort with our hut, I love it and has certainly uplifted a boring pool area!!Thanks again and will have to send you a photo of my Bali themed birthday next week Cheers”

Karen & Tony Arnold - Sunshine Coast Queensland

“We are thrilled with our new Bali Hut. A big thankyou for everything especially providing contact details whilst you were shut down at Christmas. As it turned out we didnt require them, regards, Karen & Tony Arnold, Sunshine Coast Queensland. Have attempted to attach a photo but am not very good at this so let me know if you don’t receive it.” – See more at: https://www.exoticthatch.com.au/our-customers#sthash.atx8OBHt.dpuf

Mischa & Lorraine Jas - Sydney

“I would just like to thank you for your prompt and helpful service and great quality product. Attached are a few pictures I took of the completed hut. It was an experience for the first timer but with the great plans that came with it ,it made it fairly easy!! There were no hick-ups so again thank you for all your help and service I will recommend you to any of my friends that are thinking of getting a hut.”

Chales - Sutherland, Sydney

“Thanks you so much and they people here today did I brilliant job very friendly and professional I will refer you to my friends…. Thanks again”

Colin and Helen - Sydney

“Just a note to let you know we had our gazebo erected today and we are so happy with it that we are considering ordering another in near future.Thank you so much for your great customer service, Happy Customers”

Gillian De Gruyter - Sydney

“I just wanted to drop you a quick email to thank you for the Bali Hut that you recently installed at our property. It is a lovely addition to our home, and our teenagers who have preferred for many years to go to the beach over using our pool, now seem to ‘rediscovered’ the pool. Their friends love to lounge away a day under the hut, and the curtains you supplied add a rather exotic air to the whole experience! The whole experience from enquiry to sale, then installation has been seamless, and has gone without a hitch.”

Eddie - Sydney

“Just a quick email to show you the finished thatch roof….it looks great and was easy to build…..William, after that one phone call on the Sat morning, I built it on my own and finished it on Sat evening (late). We are very happy with how it has turned out and I am sure it will sell a few thatch’s for you.”

Dean & Jody Georgievski Sydney

“We are extremely happy with our hut it looks amazing. A big Thankyou to you and your great team for a job well done.”

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FAQ

How soon can you install the Bali Hut?
Normally within 1-3 weeks depending on the season. DIY Bali Hut Kits are in stock for fast delivery.
How long will the Bali Huts last in general?
With very little maintenance, a thatch roof owner can expect a bali hut to last for at least 15 years. Various climates however, do affect the life span of a thatch roof. The frame should last more than 25 years. Please read our warranty.
What support is available if I need help installing the Bali Hut?
Customer support is just a phone call away that can quickly answer any concerns.
How waterproof are Bali Huts?
All Bali huts if installed correctly are guaranteed 100% waterproof. This is achieved by using the correct thatching density and a roof pitch of 40 degrees.
How long does it take to install a Bali Hut?
Generally it takes 1-2 days weather permitting for installation. Times may vary depending on size of the bali hut. We have a detailed bali hut instruction manual available for the DIY market.
Are Bali beach huts (thatch roofing) free from pests?
Yes, Australian quarantine requires that all thatch must be treated as a condition of entry to Australia and therefore the product is free from pests.
What about ventilation and insulation?
One of the great attractions of Bali huts is that is extremely thermally efficient – warm in winter and cool in summer. Unlike conventional roofing systems that trap heat and moisture vapor in attics, Bali huts require no attic ventilation. Bali huts can reduce the inside temperature up to 10 degrees Celsius, creating a pleasant environment for your family on a hot summer day.
Are there other benefits of a Bali hut?
From a conservation point of view, thatch is less demanding on the land, as the raw materials do not require quarrying or mining. Thatch is also very effective in commercial settings such as restaurants, hotels, pubs, and retail shops.
How is the ridge of the Bali Hut sealed?
By utilizing terracotta tiles from Bali, the roof is sealed from moisture. (Standard in all DIY Kits or when installed). All DIY bali huts kits come with a complete set terracotta tiles at no extra cost.
What is the difference between Bali Huts and African Huts?
Balinese thatch, used on Bali huts, originates from Bali and has a more tropical look, compared to the African Cape Reed, used on the African huts, which has a neater, clean cut look.
Will the Balinese thatch roof change color over time?
The thatch we use is a natural product and will change color when exposed to the sun and rain. This is a natural occurrence. Exotic Thatch Bali huts are made from the best materials that we import from Bali ourselves.
What timber do you use for the construction of the Balinese Hut?
We use treated Australian timber to Australian building regulations and standards. The timber we use is the same timber that is used Australia wide to build pergolas and decks. All bali huts are made in a specialist factory to exact requirements.
Do I need council approval for Balinese huts?
Depending on the size of the hut, you may need council approval. Please call your council if unsure.

Our Clientele

Just wanted to provide a few photos and some comments on our experience with your company. We purchased a 4 meter x 3 meter Bali Hut. From the outset the staff at Exotic Thatch at Long Jetty were professional  and very helpful. The workmanship of the Hut is excellent . I have had many friends and relatives comment on how meticulous the workmanship is. I would have no problem in recommending Exotic Thatch to anybody interested in purchasing a Bali Hut. I have attached some images for your records.
Dianne and Dave O'Meara

(3m x 4m Bali hut)

Bali Huts Central Coast

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